Convenience at Your Fingertips
Securely access and manage your existing First National home loan from anywhere.
Schedule recurring payments
Check your escrow balance
Obtain mortgage loan tax document
Enroll in e-Statements
Personalized Experience
Manage your account and all your home loan needs on your customized dashboard.
Convenient 24/7 Access
Access documents, view transactions and more.
Easy Payment System
Schedule payments 30 days in advance or enroll in Auto Pay (ACH) from any device1
Frequently Asked Questions
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When is my payment due? Can I change the due date?
Payments are due on the first of each month and cannot be changed.
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Can I make partial payments on my home loan?
Partial payments are not accepted. A partial payment is a payment that fulfills only a portion of the total amount owed.
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Can I make additional payments on my loan?
Yes, you may make additional payments to reduce your principal balance after you have satisfied the current amount due on your mortgage loan. If you would like to make additional payments during the month, and your loan is current, you may do so by visiting the Mortgage Loan Servicing Center.
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Can someone take over my loan payments to purchase my home?
Call Customer Service at 877-629-6991 to determine if your mortgage loan is assumable.
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Who do I contact if my home is damaged?
Notify your home insurance provider and Customer Service at 877-629-6991 immediately.
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Can I cancel my mortgage insurance?
Call Customer Service at 877-629-6991 to determine if your mortgage loan qualifies.
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Can I refinance my loan?
Contact the Home Loan Center at 907-777-5600 to discuss your financing options with one of our local experts.
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How do I pay off my mortgage loan?
Visit the Mortgage Loan Servicing Center to access your account, or call 877-629-6991 to speak with a Customer Service expert Mon. – Fri., 4:30 a.m. – 6 p.m. and Sat., 4:30 a.m. – 9 a.m. AKST, or visit your local First National branch to obtain a payoff quote and instructions.
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How do I manage my account?
The primary account holder can login to their Mortgage Loan Servicing Center account to update contact information, make payments online, enroll in e-Statements, access loan documents and more.
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How do I make loan payments?
- Log into your account at Mortgage Loan Servicing Center to make or schedule payments or setup Auto Pay.
- Call Customer Service at 877-629-6991 to pay by phone.
- Visit any of our branches statewide.
- Payments by mail must include your account information and sent to:
Payment Processing Center
PO Box 54040
Los Angeles, CA 90054-0040
Sign Up Today
You can register for your online home account after closing your mortgage. For assistance, call Customer Service at 877-629-6991.
- M-F: 4:30am – 6pm
- Sa: 4:30 am – 9am
Disclosures
- Subject to availability. May not be available between 5p.m.-6p.m.AKST.