What if I forget my password or PIN?

You can have a temporary password or PIN sent to the email address on file. If you don’t have an email address on file, contact your System Administrator.

1. From the Password Login screen, click the Forgot Password/PIN hyperlink.
2. On the next screen, enter your username and click Submit.
3. A temporary password or PIN will be sent to the email address on file. Return to the Password Login screen and enter the temporary code. Note: A temporary password or PIN will expire 15 minutes after it is requested.
4. Complete the Change Password or Change PIN screen and click Submit.