Money sent with Zelle® is typically available to an enrolled recipient within minutes. Ask your recipient to enroll with Zelle® before you send them money—this will help them get your payment faster.
If you send money to someone who isn’t enrolled with Zelle®, they will receive a payment notification prompting them to enroll. After your recipient enrolls, it may take 1 to 3 business days for them to receive the payment in their bank account. This is a security feature of Zelle® designed to reduce risk and protect you whenever you’re sending or receiving money. Once the payment is processed, the recipient will be able to receive future payments faster, typically within minutes.
If it has been more than three days since the payment was initiated, we recommend confirming that the person you sent money to has enrolled with Zelle® and that you entered the right email address or U.S. mobile number.
If you’re waiting to receive money, double-check to see if you received a payment notification. If you didn’t, follow up with the sender. Also, make sure that the email address or mobile number you enrolled with is the same email address or mobile number to which the money was sent.