• What if I forget my password or PIN?

    You can have a temporary password or PIN sent to the email address on file. If you don’t have an email address on file, contact your System Administrator.

    1. From the Password Login screen, click the Forgot Password/PIN hyperlink.
    2. On the next screen, enter your username and click Submit.
    3. A temporary password or PIN will be sent to the email address on file. Return to the Password Login screen and enter the temporary code. Note: A temporary password or PIN will expire 15 minutes after it is requested.
    4. Complete the Change Password or Change PIN screen and click Submit.
  • How do I reset my business account password?
    1. Visit FNBAlaska.com and select Business Banking from the Account Login.
    2. Click Forgot Password.
    3. Enter your username and email address.
    4. Password reset instructions will be sent to the email address on file within the next five minutes. Please check your spam folder if you do not see this email.
    5. Users who have exceeded the allowed number of password attempts will not be able to use the forgot password link. If you are locked out, the System Administrator for your business must contact customer support at 907-777-4362 or 800-856-4362. The bank is only authorized to unlock a user at the request of a System Administrator.

    Note: Username is case sensitive.

  • How do I log in to business online banking for the first time?
    1. Visit FNBAlaska.com.
    2. Select Business Banking from the Account Login menu.
    3. Enter your your username and temporary password and click Log In.
    4. Create a new and unique online banking password.
    5. Verify your email address.
    6. Select and answer challenge questions.
    7. Choose whether to register the computer you are using.
    8. Click Submit.
  • What is the alerts service?

    The alerts service sends account-based, security and transaction alerts to Personal Online Banking customers through email, text or smartphone push notifications.