Rev. 09/23
By accepting this Electronic Document and Signature Consent (“Consent”) you agree to conduct certain banking business electronically with First National Bank Alaska. The customer will have the ability to access, view, and download, and where applicable provide an electronic signature to various agreements, disclosures and notices (“Electronic Documents”).
You also acknowledge and agree that any document that is executed with your electronic signature, shall be considered an original signature for all purposes and have the same force and effect as an original signature. Please review this document carefully and print or save copy for your reference.
The words “we,” “us,” and “our” refer to First National Bank Alaska, with whom you have an account, and the words “you” and “your” mean you, the individual customer(s) or entity identified on your account(s).
Online Service E-Sign Disclosure and Consent
This Consent, applies to all documents and disclosures for those products and services (“Services”) for your account with us that are offered through the Electronic Document platform as well as documents we may deliver to you from time to time.
Scope of Documents to Be Provided in Electronic Form
When you use a Service to which this Disclosure applies, you agree that we may provide you with appropriate electronic documents to include: (1) Applications and agreements or amendments thereto; (2) disclosures, notices, and privacy policies; and (3) other information related to the product or service, including but not limited to information that we are required by law to provide to you in writing.
Method of Providing Documents to You in Electronic Form
Electronic Documents will be provided by accessing a website that we designate in an email notice we send to you at the time the information is available, or to the extent permissible by law, by access to a website that we will generally designate in advance for such purpose.
How to Withdraw Consent
If you choose not to use the Electronic Documents service, you may decline this Agreement by selecting the “Cancel” button and closing the application. You may withdraw your consent after using the Electronic Documents application by contacting us through the information in the Contact Information Section.
How to Update Your Records
It is your responsibility to provide an accurate and current email address and other information related to this Agreement and your account(s), and to maintain and update promptly any changes to this information.
Equipment and Software Requirements to Access Information
To access, view, and retain Electronic Documents that we make available to you, you must have the following software: a standards-compliant web browser which supports the HTTPS protocol, HTML, and cookies. Viewing PDF documents requires additional software such as Adobe Reader or similar. You will also need a device capable of storing the electronic files for the purpose of retaining them and an accessible printer.
The above-listed equipment and software must be provided by you, at your own expense.
Requesting Paper Copies
You are not required to receive notices or disclosures or sign documents electronically and may request paper copies of documents or disclosures if you prefer to do so. You also have the ability to download and save any Electronic Documents provided through the online application for a period of ninety (90) calendar days. Once the item is downloaded you can print from your device. If you request paper copies, please use the contact information below, and we ask that you provide your name, email address, telephone number, postal address, and the document title. We may charge you a service charge for delivery of paper copies of $25 per hour and $1 per item, with a minimum of charge of $10.
We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any communication that you have authorized us to provide electronically.
Termination/Changes
We reserve the right, in our sole discretion, to discontinue the provision of Electronic Documents, or to terminate or change the terms and conditions on which we provide the services. We will provide you with notice of any such termination or change as required by law.
Consent
By selecting the “Tap to Sign” button, you are affirmatively providing your consent to Electronic Documents, you represent that you have read and understand this Consent. You agree that we do not need to provide you with an additional paper (non-electronic) copy of the communications, unless specifically requested. You further agree that your device satisfies the software requirements specified above and that you have provided us with a current email address at which we may send Electronic Documents to you.
Contact Information
Please reach out to us by writing at:
First National Bank Alaska
Attn: Customer Service
PO Box 100720
Anchorage, AK 99510
To contact us by phone or email:
Customer Service
907-777-4362
800-856-4362 (Toll Free)
888-817-4342 (TTY)