April 15, 2024

Protect Yourself and Your Business From Vendor Email Compromise Fraud

Alaska businesses are experiencing increased fraud involving fake invoices from legitimate vendors whose email systems have been compromised.

How the scheme works:

  1. Employees receive what appears to be an email from a current vendor.
  2.  The sender’s email address appears to be legitimate. The email may contain the sender’s usual signature block, including a company logo, employee name and modified contact information. The email may also contain a fake email thread with internal employees authorizing the change.
  3. The email includes an attached and properly formatted invoice along with a request to change the account number and routing number for upcoming payments.
  4. The email will often indicate that a payment is overdue or due immediately, threatening an immediate consequence.
  5. Employees then pay the fake invoice or change payment information, sending money to the fraudsters, not the legitimate vendor.

How to reduce your fraud risk:

  • Never make payment changes based solely on email requests.
  • Report anything suspicious to local law enforcement and your bank.
  • Follow your company’s established procedures.
  • Always use dual control or validation processes, such as calling a previously known phone number for the vendor to verify the request.
  • Establish multi-factor authentication for any remote access, especially access to send email.
  • Train your employees on how to spot and prevent fraud.

Contact: Marketing Department, (907) 777-3409