First National Bank Alaska was chosen as one of America’s Best-In-State Banks 2021 by Forbes and was the only bank in Alaska to receive the honor.
The global media company conducted its annual survey with market research firm Statista. More than 25,000 consumers in the United States responded about their banking relationship. Participants were asked questions designed to determine their overall satisfaction with their bank, focusing on the following banking categories: level of trust, terms and conditions, branch services, digital services, customer service, and financial advice. Of the 4,987 FDIC-insured banks in the United States eligible for the award, only 2.7% are named to the list.
“Receiving this award in its 100th year of serving Alaskans is an incredible honor for First National,” said Betsy Lawer, Board Chair and CEO. “I want to extend my heartfelt gratitude to our loyal customers and congratulate the nearly 650 local employees who strive every day to provide excellent customer service. Being ranked as the number one bank in Alaska by Forbes is a reflection of employee dedication to helping fellow Alaskans succeed.”
Alaskan-owned and -operated since 1922, First National proudly meets the financial needs of Alaskans with ATMs and branches in 18 communities throughout the state, and by providing banking services to meet their needs across the nation and around the world. In 2020, Alaska Business readers voted the bank the “Best of Alaska Business” in the Best Place to Work category for the fifth year in a row. In the same year, American Banker recognized First National as a “Best Bank to Work For” for the third year in a row, and Anchorage Daily News readers voted the bank one of the state’s top two financial institutions in the ADN “Best of Alaska” Awards. First National was also recognized as the most admired company in the state by MSN.com and received the Rita Sholton Large Business of the Year Award from the Alaska Chamber.
Visit FNBAlaska.com for more information about Alaska’s largest locally owned bank and access to efficient and secure online banking services. First National Bank Alaska is a Member FDIC and Equal Housing Lender.
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