FNBee

Federal Shutdown Resources - We’re here to help

First National is here to help Alaskans experiencing hardship resulting from a federal government shutdown. If you are a federal government employee who is furloughed or working without pay, talk with your local banker about relief options or visit your local branch.

Here to meet your financial needs

We understand the uncertainty and stress a government shutdown can cause and want to help you get through what can be an extremely troubling time. Please review the options listed below that can help you get through a government shutdown.

Loan Assistance

  • Reduced or suspended payments
  • Late charges waived
  • Suspended credit bureau reporting
  • Loan modification

Credit Card Assistance

  • Reduced or suspended payments
  • Late charges waived
  • Suspended credit bureau reporting
  • Over limit charges waived

Deposit Account Fee Assistance

  • Waiver/reversal of deposit account fees
  • Waiver/reversal of non-sufficient funds/overdraft fees
  • Waiver of safe deposit box late fees
  • Special arrangements for overdrawn accounts

Tips and Resources

  • Communicate with your creditors – Reach out to all of your creditors before credit card, car loan, mortgage or other payments are missed. Some creditors may have options to assist you.
  • Protect yourself – Be wary of online employment ads, robocalls spoofing government agencies, and fake loan assistance offerings. Never provide your private personal information over the phone or email. First National Bank Alaska will never call you asking for your personal or account information.
  • Revise your monthly budget – Identify critical expenses (shelter, heat, food, water, etc.) and reduce spending on things not considered necessary and critical.
  • Freeze your subscriptions and auto-payments – Freeze or cancel monthly subscriptions or auto- payments to help save money and avoid overdraft fees.
  • Reach out to local companies – During a government shutdown some local utility and service companies will announce their support for the community by offering assistance to their customers and local communities. Reach out to see how they may be able to assist you.
  • If you need assistance with managing day-to-day needs like food and shelter, visit Alaska 211 or call 211 to reach United Way’s Alaska support hotline.

Need assistance?

Our local customer service experts can point you in the right direction, Monday - Friday: 8 a.m. – 6 p.m. and Saturday: 9 a.m. – 4 p.m. Please do not hesitate to call First National if you need assistance.

907-777-4362 (Anchorage)
800-856-4362 (Toll Free)
888-817-4342 (TTY)